This policy explains what Ralkage FX collects, why, and the choices you have. We keep it short because we collect little.
Ralkage FX is a forex education and trading-community app. In this policy, "we", "us" and "the app" mean Ralkage FX. If you have a question about your data, contact us through the support option in the app.
| What | Why |
|---|---|
| Your phone number | To create your account and sign you in with a one-time code. There are no passwords. |
| Your name | So other members and mentors can see who they are talking to. |
| What you post — chat messages, trade-journal entries, any pictures you send | To show them in the app. Messages appear to other members of the room you post in. |
| Your broker account number, if you choose to give it | So the office can confirm you trade on our partner broker and give you access to VIP areas. We never ask for, or store, a broker password. |
| A notification token | So we can send trade alerts to your phone. You can turn notifications off in your phone's settings at any time. |
| Basic technical logs — the time of a request and the network address it came from | To keep the service running and to stop abuse. Kept only briefly. |
We do not collect your location, your contacts, or your device's advertising identifier, and we do not track you across other apps or websites.
We send your one-time sign-in code over WhatsApp, and by SMS if WhatsApp cannot deliver it. To do this, your phone number is passed to the messaging provider that carries the code. It is used only to deliver that message.
Trade alerts and chat notifications are delivered through Google Firebase Cloud Messaging and Apple's push service. A notification token identifies your device to those services. It carries no personal data beyond what is in the notification itself, and you can switch notifications off in your phone settings.
Ralkage FX links to a partner broker (Weltrade). Opening an account there is optional — the app works fully without it. If you open one and tell us your account number, we may earn a commission from the broker when you trade. That is between us and the broker; we do not share your app data with them, and the broker's own privacy policy governs the account you open with them.
Our server is hosted in the European Union. Your data is stored there and protected in transit by encryption (HTTPS).
We keep your account data for as long as your account exists. Login codes expire within minutes. Delivery logs for login codes are kept for about 30 days. Technical request logs are kept briefly and then discarded.
You can delete your account at any time, from inside the app: Account → Delete my account. When you do, we remove your name, phone number, broker details, notification tokens, watchlist and journal, and sign you out on every device. Messages you posted stay in the rooms shown as "Former member", so other members' conversations still make sense — they no longer carry your name or any way to identify you. Your phone number is freed, so you can sign up again later as a new account.
Ralkage FX is for adults. It is not intended for anyone under 18, and we do not knowingly collect data from children.
If we change this policy, we will update the date at the top and, where the change is significant, tell you in the app.
For any question about your data or this policy, reach us through the support option in the Ralkage FX app.